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FAQ'S

How do online counselling sessions work?

Sessions are held via secure video from wherever you feel most comfortable. Each session is tailored to your needs, and you don’t need to have everything figured out — just show up as you are. Online counselling makes it easier for adults across Australia to access support safely and conveniently.

How long is a counselling session?

Standard sessions are 50–60 minutes. We can discuss shorter or longer sessions if it better suits your needs.

What technology do I need for online counselling?

You’ll need a device with a camera and microphone (computer, tablet, or smartphone) and a stable internet connection. Sessions are held on a secure, encrypted video platform to ensure privacy.

Is online counselling private and confidential?

All sessions are private and confidential, conducted via secure platforms. I follow professional ethical guidelines to protect your privacy and only share information if required by law in emergency situations.

How many sessions will I need?

Everyone’s journey is different. Some people find a few sessions helpful, while others benefit from longer-term counselling. We will discuss goals together and revisit them regularly to ensure the sessions are meaningful for you.

How much do sessions cost?

A standard session is $120.00. If you buy a pack or multiple sessions, the session rate is discounted. Payment is made securely at the time of booking. ​​​

Get in touch

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© 2026 by Sarah Kostiainen Counselling

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